Terms of service
Welcome to Doodle Dreams!
These Terms of Service explain the conditions that apply when visiting our website, browsing our products or placing an order.
By accessing or purchasing from our online store, you agree to these terms. Please review them before completing a transaction.
1. About Our Store
This online store operates under the name Doodle Dreams.
Throughout these terms, references to Doodle Dreams, our business, or the words "we", "us" and "our" refer to the operator of this online store.
These terms govern your use of our website and purchases made through it.
2. Website Use and Eligibility
By using our website, you confirm that you are at least 18 years old or are using it with the involvement and permission of a parent or legal guardian.
You agree to use our website responsibly and lawfully.
Any activity intended to interfere with the website, compromise its security, misuse its services or negatively affect other users is prohibited.
3. Product Information and Pricing
We take reasonable care to ensure that product descriptions, images, designs and prices are presented accurately.
Please note that colours and product appearances may vary slightly depending on your screen or display settings.
All prices are displayed in South African Rand (ZAR), with VAT included where applicable.
We may correct mistakes in product information or pricing and make changes to our product range, availability or advertised prices without prior notice, subject to applicable law.
4. Placing and Confirming Orders
Submitting an order constitutes an offer to purchase the selected products.
We may accept or decline an order, subject to applicable consumer protection laws.
An order is considered confirmed once you receive an order confirmation from Doodle Dreams.
We may cancel an order where, for example, a product becomes unavailable, an obvious pricing error occurs, or there are reasonable concerns about fraudulent activity.
Where we cancel an order after payment has been received, we will refund the applicable amount in accordance with legal requirements.
5. Payments
All purchases must be paid for in full using one of the approved payment methods offered at checkout.
Payments are processed through our authorised payment service providers.
By completing a payment, you confirm that you are entitled to use the selected payment method.
6. Discounts, Promotions and Special Offers
Promotional offers and discount codes apply only during their advertised validity periods and are subject to any stated conditions.
Discount codes cannot be redeemed for money and cannot be used together with other promotions unless we expressly permit it.
Doodle Dreams may introduce, amend or end promotional offers at its discretion, provided that existing customer rights and applicable legal obligations are respected.
7. Delivery, Returns and Refunds
Shipping and delivery arrangements are explained in our Shipping Policy.
Requests relating to returns, defective products, cancellations and refunds are governed by our Refund & Returns Policy, together with all applicable consumer protection laws.
Both policies form part of the terms applicable to purchases made through our website.
8. Intellectual Property
Our website contains content such as illustrations, product designs, photographs, written material, branding, graphics and logos.
These materials are owned by Doodle Dreams or used with the permission of their respective rights holders.
You may not reproduce, distribute, republish, modify or commercially exploit protected website content without the necessary permission.
9. Limitation of Liability
To the extent permitted by applicable law, Doodle Dreams is not responsible for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service excludes or restricts a consumer right, statutory remedy or liability that cannot lawfully be excluded under South African legislation, including the Consumer Protection Act.
10. Applicable Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any legal dispute arising from these terms will be dealt with by a South African court with appropriate jurisdiction, subject to applicable consumer rights and dispute-resolution procedures.
11. Updates to Our Terms
We may revise these Terms of Service from time to time.
The version applicable to an order is the version in effect when that order was placed, unless otherwise required by law.
Any updated terms will be made available on our website.
12. Contact Information
For enquiries about our Terms of Service or your experience with Doodle Dreams, please email: